The Ugly Out of Carpet
Author: Terry Weinheimer (94 Articles)
Terry Weinheimer, resides in Oregon where he is a certified flooring inspector, floor covering consultant and educator.
Every person in the floor covering industry and especially those that sell, install, inspect and service carpet need to understand the broad variety of complaints that they will face at any given time. These same people need to understand that appearance and wear are not synonymous and in fact the two frequently used words are as different as apples and oranges. Most consumers and far too many “experts” in the industry do not understand or refuse to understand the difference between appearance and wear. As you read articles on this website the author is hoping that this difference will start to be understood. There is a saying in the carpet industry that has been around at least as long as nylon carpets. “Carpet does not wear out it uglies out”. Unfortunately, a knowledgeable inspector such as those from my own compant The Weinheimer Group LLC, often finds that a carpet has uglied out due to improper cushion selection, inappropriate maintenance or consumer ignorance or neglect. When these types of problems are found it usually results in a declined claim a consumer and sometimes salesperson that feels they have been taken for a ride. Educating the consumer at the time of purchase can usually prevent these problems.
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